Transaction statuses
Every transaction has a payment status that reflects the current state of that payment attempt.| Status | Meaning |
|---|---|
PENDING | The payment has been initiated but processing has not yet begun. |
PROCESSING | The payment is actively being processed by the payment gateway. |
COMPLETED | The payment was successful and the amount has been confirmed. |
FAILED | The payment attempt was unsuccessful. You may need to retry or contact support. |
CANCELLED | The transaction was cancelled before processing completed. |
Property types
Each transaction is associated with a property type, inherited from the deal it belongs to.- RESIDENTIAL — residential properties such as houses, flats, and apartments
- COMMERCIAL — commercial properties including offices, retail units, and mixed-use buildings
- INDUSTRIAL — industrial properties such as warehouses, factories, and logistics facilities
Searching and filtering transactions
Use the search bar at the top of the Transactions page to find a specific transaction. You can search by:- Payee or client name
- Transaction reference number
- Amount
- Payment status
Transaction detail fields
Select any transaction from the list to open its detail view. The detail page shows:- Amount — the value of this transaction in Naira (₦)
- Transaction reference — the unique reference number for this payment, used for reconciliation
- Property type — whether the deal property is residential, commercial, or industrial
- Date — the date and time the transaction was recorded
- Installment progress — for installment deals, how many installments have been paid against the total (for example,
2 of 4) - Deal total paid — the cumulative amount paid against the parent deal across all transactions
Transaction certificates are only available once the parent deal reaches
APPROVED status — meaning all installments are paid and the deal is fully complete. You can download a certificate from the deal detail page or directly from the transaction detail view once it is available.